Privacy Policy

---

Privacy Policy & SMS Terms and Conditions

Effective Date: July 7, 2025

Dr. Woof's Veterinary Care (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, disclose, and protect your information—both online through our website and via SMS communications. By using our services or visiting our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

    •    Name, phone number, email, address, pet information

    •    Payment details (if applicable)

    •    IP address, browser/device data

    •    SMS interaction data

2. How We Use Your Information

We use your information to:

    •    Schedule appointments and provide veterinary care

    •    Respond to your inquiries and customer service requests

    •    Send appointment reminders and updates

    •    Improve our website and services

    •    Process payments and send invoices

    •    Comply with legal obligations

3. SMS Text Messaging Terms

By opting in, you agree to receive:

    •    Appointment updates and information about your pet

    •    Service alerts

    •    Limited promotions

Frequency: varies

Opt-Out: Text STOP at any time. HELP for support. Message/data rates may apply.

We don’t sell or share your phone number.

4. Sharing of Information

We only share with:

    •    Trusted service providers

    •    When required by law

Never sold to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies to:

    •    Improve functionality

    •    Analyze site usage

    •    Remember your preferences

You can manage cookie settings in your browser at any time.

7. Your Choices

    •    Update/correct info

    •    Opt out of emails/SMS

    •    Manage cookies

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Dr. Woof's Veterinary Care

Phoenix, Arizona

📧 drwoofsveterinarycare@gmail.com

📞 623-269-WOOF